Why would an Item Receipt from an RMA not allow Re...
# ask-stanley-ai
j
Why would an Item Receipt from an RMA not allow Restock on the line?
c
AI generated answer (using internal Slack threads):
An Item Receipt from an RMA (Return Merchandise Authorization) may not allow Restock on the line due to several reasons: 1. Accounting Preferences: If the write-off account is not set up in the Accounting Preferences, it may prevent the restocking of items. This setting can be found under Accounting Preferences > Order Management > Write off Account for Returns. 2. Restocking Price: The RMA record needs to define the restocking price. If the restocking price is not defined, it may prevent the restocking of items. 3. Closed Period: If the item receipt is in a closed period, it cannot be deleted and hence, the original cannot be re-received. 4. Overages on Item Receipts: If overages on item receipts are not allowed, it may prevent the restocking of items. This setting can be found under Setup > Accounting > Accounting Preferences > Order Management. 5. Type of Item: The type of item can also affect the restocking. For example, if the item is an assembly item that was built by the company, it should not have an Item Receipt record. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.84615916
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.835687459
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.835265219
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