What might be the reason for customer refund not showing in the EFT Customer refund payments page

AI generated answer (using internal Slack threads):

Based on the conversations, there could be several reasons why a customer refund is not showing in the EFT Customer refund payments page: 1. Bank Account Availability: The bank account associated with the customer might not be available for payments. It is important to ensure that the bank account is in the same subsidiary and currency as the customer's. 2. EFT Settings: Sometimes, due to unknown reasons, the EFT settings might not work as expected. In such cases, unchecking, rechecking, and resaving all the electronic bank payment customer settings might resolve the issue. 3. Bank Details: The bank details of the customer might not be set up correctly. It is important to ensure that the bank details are correctly entered and saved. 4. File Format: The file format of the EFT might not be the same as the bank file format. It is important to ensure that the file format is compatible with the bank's file format. 5. EFT Checkbox: The EFT checkbox might not be ticked. It is important to ensure that the EFT checkbox is ticked for the customer refund to show up in the EFT Customer refund payments page. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******