Tristan Gale
08/28/2024, 3:27 PMCeligo AI
08/28/2024, 3:28 PMAI generated answer (using internal Slack threads):Based on the conversations, it seems that making the sent email anonymous in NetSuite can be achieved by changing the email on the employee record to a generic email like
<mailto:system@sent-via.netsuite.com|system@sent-via.netsuite.com>
. This way, when an invoice is sent, the customer will only see the generic email and the employee's name, thus making the actual sender's email anonymous.
Here's the relevant conversation:
User 1: "Hi its possible when i send an invoice to the customer to hide the first email ? I would like to have just Facturation \"system@sent-via.netsuite.com\""
User 2: "not sure that's possible. if you instead just want the customer to see the reply-to address (receivables@your-domain.com), then you'll need to setup DKIM\nsee Oracle Docs - DomainKeys-Identified-Mail-(DKIM)/SuiteAnswer #9428"
User 1: "Finally i found a solution , i change the email on the employee record with system@sent-via.netsuite.com\" then when the invoice is sending , the customer can see only this :Employe Name (\"system@sent-via.netsuite.com\")"****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
08/28/2024, 3:28 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.808461845
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.805560887
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.804402649
Celigo AI
08/28/2024, 3:28 PM