Pavel
08/29/2024, 7:03 AMCeligo AI
08/29/2024, 7:03 AMAI generated answer (using internal Slack threads):The Sales Order tax might not be automatically set due to several reasons: 1. Tax-related features: The tax-related features in your account might not be properly configured. This includes the tax codes, tax rates, and tax groups. If these are not correctly set up, the tax might not be automatically calculated on the Sales Order. 2. Partial fulfillment: If a Sales Order is only partially fulfilled, the tax that was calculated on the Ecom website and put on the Sales Order might not carry over to the invoice. This could be due to the way the system handles partial fulfillments and tax calculations. 3. Customizations: If there are custom scripts or workflows running on your Sales Orders, these could be affecting the tax calculation. For example, a script might be overriding the default tax calculation or a workflow might be changing the tax code or rate. 4. Per line tax: If per line tax is not enabled on the setup taxes page, the Tax Code and Tax Rate fields might be grayed out on the Sales Order form, preventing you from setting the tax manually. 5. SuiteTax: If SuiteTax is enabled, it might be affecting the tax calculation on your Sales Orders. SuiteTax is a feature in NetSuite that provides more detailed tax calculations, but it might not be compatible with all tax setups. 6. User form detection: If you have a workflow that detects the user form both before load and after submit and selects to ignore tax depending on your tax provider, this could also be a reason why the tax is not automatically set. Remember to check these points in your NetSuite setup to ensure that the tax is correctly calculated on your Sales Orders. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
08/29/2024, 7:04 AMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.84983784
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.834862947
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.834545135
Celigo AI
08/29/2024, 7:04 AMCeligo AI
08/29/2024, 7:39 AMCeligo AI
08/29/2024, 7:39 AM