how to resolve a prior uncognised journal entry

AI generated answer (using internal Slack threads):

****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** To resolve a prior unrecognized journal entry, you need to follow these steps: 1. Identify the journal entry: You can do this by looking at the Vendor or Customer record and filtering the transactions to see journals only. If the journal is not there, then this journal is not applied to this vendor or customer. To solve it, edit the journal in question with the Name field updated for that Vendor or Customer. 2. Check if the journal entry was applied to any transactions: If the journal entry was applied to any transactions, you would need to investigate further. If it was not applied, you can reapply that credit against new or unapply it against existing entries. 3. Adjust the journal entry: If you need to clear Unbilled Receivables for historical transactions without it creating an off-setting JE, you can create an adjusting JE that does not impact the unbilled receivables system account but to an account of type other current asset that rolls up with it. The only way to change how NetSuite posts/tracks Unbilled Receivables is to change the amount invoiced or the amount recognized. Please note that you should ensure that all costing is done before you lock the periods. If you closed the period while the costing system was running, it might not have finished. So when you reopened the period, the system might have posted some COGS adjustments. You can check if the costing is still running by enabling the "Display Report Title on Screen" setting at Home > Set Preferences. A warning message will be shown on financial or inventory reports when Cost of Goods Sold is calculating.