I'm getting the following error ERR_WS_SUBMIT_ORDE...
# ask-stanley-ai
e
I'm getting the following error ERR_WS_SUBMIT_ORDER when placing an order on the checkout, what could the issue be?
c
AI generated answer (using internal Slack threads):
The error
ERR_WS_SUBMIT_ORDER
typically occurs when there is an issue with the order submission process. This could be due to a variety of reasons such as issues with the payment method, payment processing profile, or even the order details themselves. One possible cause could be related to the Payment Processing Profile. If you're using a Payment Processing Profile with Payer Authentication enabled, make sure that you're using the correct test card details that will allow testing Payer Authentication/3D Secure. The support for this feature can vary depending on the payment gateway you're using. Another possible cause could be an issue with the order details. For instance, an error in the order wizard payment method selector module could cause this issue. This error typically occurs when the system is unable to read a property of an undefined object. In this case, you might need to check the order details and ensure that all required fields are properly defined and populated. Remember to thoroughly test your checkout process to identify any potential issues. If the error persists, you might need to debug your code to identify the root cause of the issue. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.83327049
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.81871438
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.81690836
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