I'm getting invalid login attempt error when fetch...
# ask-stanley-ai
e
I'm getting invalid login attempt error when fetching extensions for SCA site, how can I troubleshoot this?
c
AI generated answer (using internal Slack threads):
The error you're encountering when fetching extensions for your SCA site could be due to a number of reasons. Here are some steps you can take to troubleshoot this issue: 1. Check your credentials: Ensure that you're using the correct login credentials. If you're unsure, try resetting your password and logging in again. 2. Check your roles and permissions: Make sure that the role you're using has the necessary permissions to fetch extensions. You can check this in the NetSuite backend under Setup > Users/Roles > Manage Roles. 3. Check your SCA version: Ensure that your SCA version supports the extensions you're trying to fetch. Some extensions may not be compatible with older versions of SCA. 4. Check for extension conflicts: If you have other extensions installed, they might be conflicting with the one you're trying to fetch. Try disabling other extensions and see if the problem persists. 5. Check the extension code: If you have access to the extension code, look for any errors or issues that might be causing the problem. Remember to always test in a sandbox environment before making changes to your live site. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.81917429
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.81914
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.818879724
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