The subsidiary you set for this record does not match the case profile subsidiary filter on cases created for this record.

AI generated answer (using internal Slack threads):

Based on the conversations, it seems like the issue is related to the subsidiary and case profile settings in NetSuite. When creating a case after a record submit on a customer record, the subsidiary set for the record must match the case profile subsidiary filter. If the subsidiary is not set or does not match the case profile subsidiary filter, an error will occur. In the first thread, the user was trying to set a case profile for a subsidiary but encountered an error. The issue was resolved when they set the company value joined to the current record and left the field blank on the company field for the case. In the second thread, the user had multiple subsidiaries and case profiles. They wanted to restrict the profile dropdown to only show the profile associated with the selected subsidiary. A suggestion was made to use a custom field on the subsidiary using the profile list and then use a workflow to change the profile on the case if it does not match. In the third thread, the user was having an issue with setting a Sales Order field based on a specific subsidiary. The issue was related to a filter that was attached to the field. The filter was comparing the 'Subsidiary' field to the 'Subsidiary(Main)' field. When the 'Compare To Field' was changed to 'To Subsidiary', the user was able to set the field without error. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******