YASSER
09/05/2024, 7:15 AMCeligo AI
09/05/2024, 7:16 AMAI generated answer (using internal Slack threads):The issue you're facing is due to the fact that certain roles, including the Administrator role, do not support Mobile Device Access permission in NetSuite. This is why you're seeing the message "Login access has been disabled for this role" when trying to log in using the mobile application with the Accountant role. To resolve this issue, you need to create a custom role that has the "Mobile Device Access: Full" permission. This will allow you to log in using the mobile application. Please note that the custom role should be carefully managed, as global permissions added to them can override any role permissions. Here are the steps to create a custom role with the necessary permissions: 1. Go to Setup > Users/Roles > Manage Roles > New. 2. Enter a name for the new role. 3. In the Permissions subtab, add the necessary permissions for the role. Make sure to include "Mobile Device Access: Full" in the Setup permissions. 4. Assign this role to the user. Please note that the Administrator, Customer Center, Partner Center, and Vendor Center roles do not support Mobile Device Access permission. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
09/05/2024, 7:16 AMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.860722959
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.860604
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.858508706
Celigo AI
09/05/2024, 7:16 AM