Sharon Brown
09/06/2024, 7:01 PMCeligo AI
09/06/2024, 7:01 PMAI generated answer (using internal Slack threads):The error message "You do not have permission to view the template type used to create this type of message" typically indicates that the user does not have the necessary permissions to view or edit the email template. In NetSuite, access to email templates can be controlled and restricted. If a user is unable to see email templates, it could be due to the following reasons: 1. The user does not have the necessary permissions. The required permission for this is usually "Lists | Track Messages". This permission allows the usage of the New Email task. 2. The email template has been restricted to certain roles or employees. In this case, someone with the right permissions will need to edit the template and review the "Restrict Access" subtab. 3. The user does not have the "Setup > Advanced PDF/HTML Templates" permission. This permission is required for Advanced PDF printing for Saved Searches. Please review the user's role and permissions, and ensure they have the necessary permissions to view and edit the email templates. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
09/06/2024, 7:02 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.830204427
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.818277061
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.817526758
Celigo AI
09/06/2024, 7:02 PM