how to enable void in invoices

AI generated answer (using internal Slack threads):

To enable the voiding of invoices in NetSuite, you need to ensure that the

Void Transactions Using Reversing Journals Preference

is not enabled. This feature, when enabled, removes the ability to void transactions such as invoices and sales orders. Here are the steps to check this setting: 1. Navigate to Setup > Accounting > Accounting Preferences. 2. Under the General subtab, look for the section titled 'Void Transactions Using Reversing Journals Preference'. 3. If this feature is enabled, it will remove the ability to void transactions. If you want to void transactions, ensure this feature is not enabled. If you still can't see the void option, check if there are any workflows or scripts that might be hiding the button. You can do this by navigating to Customizations > Scripting > Scripted Records > Invoice. If the invoice is open in an open accounting period and is voidable, and there are no scripts or workflows affecting the void button, you should be able to see the void option. If all else fails, you can create a credit memo from the invoice and write 'voiding invoice' in the memo, or delete the invoice if you are in an open period. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******