Noel B
11/12/2024, 10:50 PMLuis
11/12/2024, 11:44 PMRJMNS
11/13/2024, 12:24 AMOur accountants had cleared out the balanceThey likely did it wrong. What you're describing is a common problem that occurs if they do it wrong. Did they clear out the foreign balance(s) from that account too or just the USD balance? By that I mean if it's say a CAD account that converts to USD, the system retains a CAD balance and a USD balance. A common mistake made when clearing an account is that the entry gets done in USD because that's the only balance that is easily visible. That "strands" the CAD balance in the account and so the system sees that and keeps trying to revalue it.
Noel B
11/13/2024, 4:18 PMKarina
11/13/2024, 9:14 PM