I am not able to edit Sales Order lines once it is closed and I am not able to change close to open as there is no checkbox

AI generated answer (using internal Slack threads):

Based on the conversations, it seems that you are unable to edit the Sales Order lines once it is closed because the 'close' checkbox on the line item(s) is not accessible. This could be due to a few reasons: 1. The transaction might be locked by a workflow. 2. There could be a permissions issue. You might need to use a Full Access or Admin role. 3. The custom form might have the 'close' checkbox disabled. You could try using the standard Sales Order form. However, it's important to note that these are general suggestions and the exact solution might vary depending on the specific configuration of your NetSuite environment. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******