how to reset oracle mobile administrator to new phone

AI generated answer (using internal Slack threads):

To reset the Oracle Mobile Administrator to a new phone, you can follow these steps: 1. As an admin, you can reset their 2FA settings. This can be done through the user access reset option in the NetSuite admin panel. 2. Once the 2FA settings are reset, the user can set up another phone or landline to accept a call for 2FA. 3. If the user has access to multiple NetSuite accounts, you need to ensure you have access to all of them. If they have an expired sandbox, for example, the reset might not work. 4. If the above steps don't work, you can remove the user's access and add them again. This should reset all settings associated with the user, including 2FA. For more detailed instructions, you can refer to the NetSuite help center:

<https://system.na2.netsuite.com/app/help/helpcenter.nl?topic=TRAN_ADMINRESETPHONE>

****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******