Do I always have to use Cash Sale record in NetSuite when credit card payments are involved?

AI generated answer (using internal Slack threads):

****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** No, you do not always have to use Cash Sale record in NetSuite when credit card payments are involved. While Cash Sale records are typically used when payments are received at the time of sale, such as in the case of credit card payments, they are not the only method for handling such transactions. In some cases, you might create a Sales Order and a linked Customer Deposit. When the order is invoiced, NetSuite will automatically apply the deposit as payment. This method is often used for ecommerce orders where payment is received in advance. However, if you select the payment method "Credit Card" on a Sales Order, it creates a Cash Sale instead of an Invoice. Cash Sales are booked immediately and they don't have a billing status of Open, so once billed it's all good. One thing to keep in mind with cash sales is the payment isn't posted until the sales order is billed. If you are not always fulfilling immediately this could be an issue. Some businesses have enabled the setting that allows them to bill before fulfilling, which means all Cash Sales could be billed immediately and fulfilled afterwards. In summary, while Cash Sale records are commonly used for credit card payments in NetSuite, they are not the only method for handling such transactions. The best method for your business will depend on your specific needs and workflows.