Invalid item reference key XXX for subsidiary XXX.
# ask-stanley-ai
a
Invalid item reference key XXX for subsidiary XXX.
c
AI generated answer (using internal Slack threads):
The error "Invalid item reference key XXX for subsidiary XXX" typically occurs when there is a mismatch between the item and the subsidiary. Here are some possible reasons and solutions: 1. Inactive Item: The item might be inactive. You can check this by going to the item record and checking the 'inactive' checkbox. If it's checked, you need to reactivate the item. 2. Incorrect Subsidiary: The item might not be associated with the correct subsidiary. You can check this by going to the item record and checking the subsidiary field. If it's not the correct subsidiary, you need to change it to the correct one. 3. Item not available for the Subsidiary: The item might not be available for the subsidiary. This can be checked in the item record under the 'Subsidiaries' subtab. If the subsidiary is not listed there, you need to add it. 4. Form Level Restrictions: There might be form level restrictions that are preventing the item from being used. You can check this by going to the form customization and checking the item filters. 5. Classification related fields: The issue might be related to classification fields like class, location, department. You need to ensure that these fields are correctly set for the item. Remember to check these points in the NetSuite UI. If you're using an API, make sure that the item and subsidiary IDs you're using are correct and active in the system. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.84725672
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.844872653
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.843616784
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