how do I fix the Expensify custom integration in N...
# ask-stanley-ai
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how do I fix the Expensify custom integration in NetSuite?
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AI generated answer (using internal Slack threads):
To fix the Expensify custom integration in NetSuite, you can follow these steps: 1. Ensure that you have followed the Expensify step-by-step installation guide. Pay close attention to the subsidiary and expense category settings. 2. If you have previously removed the auto NetSuite sync from Expensify, you can turn it back on. This should allow all the expenses to go to the appropriate account. The other side of the entry would go to a separate AP account on the balance sheet designated only for that account. This should work for each type of credit card you have. 3. According to instructions from Expensify, you can assign the NetSuite account number to each card holder. To do this, head to Settings > Domain Control > [Domain Name] > Company Cards. Click on the gear next to each card holder to assign the NetSuite account number, then select the default vendor. 4. If you want to consolidate all expenses into one bill for payment in NetSuite, you might find this resource helpful: [NetSuite Company Credit Cards](http://www.wacsolutionpartners.com/blog/2017/01/25/netsuite-company-credit-cards/) 5. If you encounter issues, note that Expensify support is primarily done through email. They do not offer phone support. If you have a major issue, you may need to persist with email communication. 6. Be aware that as an admin, you may not have as much control as you would expect. It's possible for changes to be made that could alter your whole workflow. 7. Finally, remember that you can manually sync Expensify with NetSuite if needed. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.852406323
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.847012818
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.845771551
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