Explain NetSuite "Email Receipt Processing"
# ask-stanley-ai
v
Explain NetSuite "Email Receipt Processing"
c
AI generated answer (using internal Slack threads):
NetSuite's "Email Receipt Processing" is a feature that allows NetSuite to capture and process incoming emails. This feature is also known as "Email Capture". To enable this feature, you need to go to "SETUP > COMPANY > ENABLE FEATURES > CRM" and enable the
Capture Email Replies
feature. Once enabled, you can upload a SuiteScript 1.0 script file under "customizations > plug ins". The function in the script file takes a single parameter which is an email object. This object has
getSubject()
and
getTextBody()
functions which return the subject and body of the email as strings. You can then parse these strings and trigger a scheduled script to do any processing you need. In the "Manage Plug Ins" link, you can enable the specific email capture script and it will provide you with the email address to send to. Please note that this feature does not verify if an email sent from NetSuite is received by the recipient. It only captures and processes incoming emails to NetSuite. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.834098577
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.828637779
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.825021
Please provide your feedback on this answer.