Vedachalam Mahadevan
11/10/2024, 7:52 AMCeligo AI
11/10/2024, 7:52 AMAI generated answer (using internal Slack threads):NetSuite's "Email Receipt Processing" is a feature that allows NetSuite to capture and process incoming emails. This feature is also known as "Email Capture". To enable this feature, you need to go to "SETUP > COMPANY > ENABLE FEATURES > CRM" and enable the
Capture Email Replies
feature. Once enabled, you can upload a SuiteScript 1.0 script file under "customizations > plug ins".
The function in the script file takes a single parameter which is an email object. This object has getSubject()
and getTextBody()
functions which return the subject and body of the email as strings. You can then parse these strings and trigger a scheduled script to do any processing you need.
In the "Manage Plug Ins" link, you can enable the specific email capture script and it will provide you with the email address to send to.
Please note that this feature does not verify if an email sent from NetSuite is received by the recipient. It only captures and processes incoming emails to NetSuite.
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Disclaimer:
This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes.
******Celigo AI
11/10/2024, 7:53 AMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
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Slack thread 2: here (available only if the original thread was posted in the last 90 days)
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Slack thread 3: here (available only if the original thread was posted in the last 90 days)
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Celigo AI
11/10/2024, 7:53 AM