We're starting to see errors in list views when tr...
# performance
n
We're starting to see errors in list views when trying to edit Text Area fields of Custom Records. Error Message: An error occurred while we were trying to load data into this text area. Anyone else seeing this? Hoping it's just temporary.
t
Someone just reported this issue for us.
c
Yes, I'm seeing this as well.
t
Maybe they are creating another revenue stream where we have to buy another module to enable this?
🎯 1
t
Me too
n
Still an issue. Will open a ticket.
NetSuite had this as Defect 797460 : Custom records > inline editing not working and said it started being reported last week
It looks like this may be working again
t
This just started breaking for us, is this actually supposed to be working again?
n
@ted_p NetSuite support has not responded that the ticket is closed or that the issue is resolved. From what I'm seeing today, I no longer see the error message.
c
The error is still occurring for us in several accounts.
t
We contacted Netsuite support and they confirmed it's an active defect: "We have filed the following defect on your behalf: Defect 797460 Follow-up for 795322: Custom records > inline editing not working Alternate Solution: Users can go into the record UI to configure data into the text area fields The urgency level assigned to your defect is U3. U3 issues are treated as priority work by NetSuite Product teams during business hours. Based on our recent defect resolution performance, 50% of U3 issues were resolved within 4 days, and 80% within 14 days. Once we determine the best path forward to resolve your issue, we will communicate the planned date and time for resolution."