why does my purchase order have a status of partially received if all of the items on the order are completely received?

AI generated answer (using internal Slack threads):

The status of a Purchase Order (PO) in NetSuite can be set to "Partially Received" even if all items on the order are completely received due to a few possible reasons: 1. Line Level Status: Each line item in a PO has its own status. If any of the line items are not marked as fully received, the overall PO status will show as "Partially Received". This can happen even if the quantities match but the line item status was not updated correctly. 2. Non-Inventory Items: If your PO includes non-inventory items, these can be partially received. This is a common practice for service-type organizations that do not have inventory items. They create non-inventory items that can be partially received. 3. Closing and Reopening Lines: If you close lines you don't want to receive or bill, perform the import, and then reopen lines, it can cause the PO to show as "Partially Received". Be careful with this approach as "unclosing" requires unchecking the box. Please review your PO and ensure all line items are marked as fully received and there are no non-inventory items partially received or lines that were closed and then reopened. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******