with discount items on a return authorization, why does the discount amount initially start as a percentage, then converts to a dollar amount. I do not see any scripts changing any values.

AI generated answer (using internal Slack threads):

The behavior you're observing with discount items on a return authorization is likely due to a setting in NetSuite's Accounting Preferences. The setting is called "Convert Absolute Discounts to Percentage". When this setting is enabled, NetSuite will initially display the discount as a percentage. However, when the sales order is converted to an invoice or a return authorization is created, the discount is then converted to an absolute dollar amount. You can find this setting by navigating to Setup > Accounting > Accounting Preferences > Order Management. If you wish to keep the discount as a percentage, you can disable this setting. However, please note that this might have other implications on your financial calculations and reporting, so it's recommended to thoroughly test this change in a sandbox environment before applying it to your live account. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******