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<#C29HQS63G|> <#CFG7DNCM9|> <#C298P0BCK|> Is every...
# suitescript
n
#C29HQS63G #CFG7DNCM9 #C298P0BCK Is everyone getting this alert from Netsuite about unsopported WDSL versions in their SOAP integrations? If so where do you look in APM? It keep saying to install APM but I can't find anywhere in the App where it tells you the problem?
e
My guess would be the SOAP Web Services Analysis page, but that's a guess. You probably want to look for Integrations/SOAP Requests coming in with a now-unsupported version
i
Yeah it's weird cause you can see that there are requests coming in for unsupported versions but it won't tell you what integrations are making those requests 😩
i
same question here, i went to APM and found the SOAP Web Service Analysis and could see the endpoints being used but not the integration
I ended up doing manually by going to the SOAP Web Services Usage Log and checking the request per each integration
☝️ 1
i
Yeah gonna have to do that too. Yikes....
If you're using Celigo CloudExtend for Google Apps then that would be one that's on the 2018_1 version
b
Another route is to go into the integration record's execution log, it should have an API version listed for each line
✅ 2
i
Thanks! didn't know about that one, thats easier and faster than going through the SOAP Usage Log
🙌 1
b
^ not perfect but better than having to drill into saved search integration record
and also relies on having actual recent activity
n
Yeah this is so dumb...it is supposed to show the Unsupported ones as an Issue in the Performace Health Dashboard, but it always just shows as No issues found
But when you look at the usage log it shows unsupported requests
Must be another "feature" netsuite is giving us
😑
i
You have to buy a module for it to work properly
n
Haha yeah....and probably SuiteAnalytics Warehouse as well
i
Yes! 😉
i
at least their is a SOAP Web Services Usage Log page, their is no such thing for REST. So when having to debug REST requests for the previous day it's always a good time going through the execution log on the integration
would be nice if it was possible to filter the REST calls like it is on the SOAP log page
n
haha...awesome...the integration with the unsupported version is "NetSuite Connector" LOL
netsuite 2
m
you can also run a login audit trail search (for SOAP integrations, at least)
show the "Request URI" in the results, it'll expose the port version endpoint of each request
ex. 
/services/NetSuitePort_2022_2
r
Weirdly we have a bunch of stuff on 2022.2, but APM is only showing we're using 2024.1 & 2021.1, so that's super helpful.
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t
How do you get to the "SOAP Web Services Usage Log"
e
Similar to what others have found. Nothing in SOAP execution usage log, nor execution log of integrations. Nothing in SOAP web services analysis. However, I did note that we are using the HSBC exchange rate feature. It seems to be SOAP-based but there is no integration record nor log entries. The help page source code examples reference 2017_1. How can I confirm? https://docs.oracle.com/en/cloud/saas/netsuite/ns-online-help/section_N3741914.html#bridgehead_N3742027
n
@Emanuel V The recommendation by @Ben Barnett worked best for me. Go to each integration record and click on the Execution Log tab. Look through the log records and review the "version" for each execution. THat was the quickest way I did it
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e
Thanks. I found the execution log tab to be useful only when there is recent activity. Most are empty for me.
i
Came across this Reddit thread yesterday and one of the suggestions was to look at the login log. Haven’t tried that yet but looks like another good option. https://www.reddit.com/r/Netsuite/s/2lskB1Lecz
m
Mine was "NetSuite Connector" as well. Methinks they need to do a little housecleaning.
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