I just refreshed my sandbox account and its not showing up in my roles. Why would this be?

AI generated answer (using internal Slack threads):

When you refresh your sandbox, the roles should automatically appear in your dropdown list. However, due to the new sandbox structure, both production and sandbox use the same user access table. This means that when you refresh the sandbox, there are now options to set access level. If your sandbox roles are not showing up, you can try adding a new role to the user (admin or not) and save the record. This should make all the old roles available again, with the "SB" next to them. In the roles dropdown list, the sandbox roles used to be signified with an SB and an oval box around it. However, this feature seems to have disappeared. Now, each role should have its own "company", so when you're logged in to the sandbox the list of roles will be grouped by "Your Company Name - Sandbox". If you're still having trouble distinguishing between sandbox and production roles, you can go to "view all roles" for a better view. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******