What potential reasons would prevent a Mass Update from triggering a UserEvent on the record that is being updated?

AI generated answer (using internal Slack threads):

There are several potential reasons why a Mass Update might not trigger a UserEvent on the record that is being updated: 1. Execution Context: The execution context of the Mass Update might not be set to trigger User Events. For example, if the execution context is set to 'USERINTERFACE', it might not trigger a User Event. You can check the execution context using

runtime.executionContext

. 2. Field Changes: According to the NetSuite documentation, in the case of a Mass Update, the full record is not passed to the User Event script. Instead, only the fields that are actually changed by the Mass Update are passed. If your User Event script is expecting the full record, it might not be triggered. 3. Script Configuration: The User Event script might be configured not to run during Mass Updates. This could be the case if the 'Custom Mass Update' context is disabled in the script deployment settings. 4. Error Handling: If there are errors in your script that only occur during a Mass Update, this could prevent the User Event from being triggered. You might need to add specific error handling for Mass Updates. 5. Record Save: If you are calling

record.save()

from a Mass Update, User Event scripts with beforeSubmit and afterSubmit entry points should fire. However, if there are errors from other scripts, they might interfere with the User Event script. Remember to always test your scripts thoroughly in different scenarios to ensure they behave as expected.