Your NetSuite account has been identified as currently using one of the unsupported SOAP web services endpoint versions

AI generated answer (using internal Slack threads):

****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ****** From the conversations, it appears that you are encountering issues with unsupported SOAP web services endpoint versions in NetSuite. This is likely due to NetSuite's versioning policy, which only supports the current version and one version back. If you are using an older version, you may encounter errors or the endpoint may no longer be available. In the first conversation, a user encountered a similar issue after their sandbox account was upgraded to NetSuite 2024.2. The old SOAP endpoint for creating customer records no longer worked. A link to NetSuite WSDL Versioning was shared, which could provide more information on how to handle versioning in NetSuite. In the second conversation, a user was using an unsupported endpoint version (2017_2_0) and started receiving error messages. A link to a discussion on Oracle's community about HMAC SHA1 deprecation for integrations using token-based authentication was shared. This suggests that the user may need to update their authentication method or upgrade their WSDL version. In the third conversation, a user was trying to fix an endpoint that was no longer applicable. They encountered an error message stating "NetSuite versions are not consistent. Please refresh functions to fix inconsistency". It was suggested that the user ensure they are using the same version in all namespaces. The namespaces are defined in the XML document that is sent to NetSuite's SOAP endpoint. If you're using an application that sends the request, such as Jitterbit, the namespaces should be defined in the connector. In conclusion, if you are using an unsupported SOAP web services endpoint version, you may need to upgrade to a supported version and ensure that the same version is used in all namespaces. If you are using an application to send the request, you may need to reach out to the vendor for assistance.