//greg
11/03/2024, 9:29 PMCeligo AI
11/03/2024, 9:29 PMAI generated answer (using internal Slack threads):Yes, in SuiteScript it is possible to set the field 'insertsolution' with a solution id to attach a solution to a support case. However, this is not directly mentioned in the conversations provided. You can do this by using the
setValue
method on the support case record object. Here is a sample code snippet:
javascript
var supportCaseRecord = record.load({
type: record.Type.SUPPORT_CASE,
id: 'your_case_id'
});
supportCaseRecord.setValue({
fieldId: 'insertsolution',
value: 'your_solution_id'
});
var caseId = supportCaseRecord.save();
Please replace 'your_case_id' and 'your_solution_id' with your actual case id and solution id.
******
Disclaimer:
This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes.
******Celigo AI
11/03/2024, 9:29 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.818276823
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.816849172
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.815128386
Celigo AI
11/03/2024, 9:29 PMCeligo AI
11/03/2024, 9:30 PM