skuruvil
10/31/2024, 3:59 PMCeligo AI
10/31/2024, 3:59 PMAI generated answer (using internal Slack threads):The error
SSS_AUTHOR_MUST_BE_EMPLOYEE
is thrown when the author of an email (the sender) is not an employee in NetSuite. This error is common when a script or workflow is trying to send an email and the author is not set correctly.
In the context of a workflow, if you want to send the email from the system, you can set the author to -5. However, if you want to set a specific sender, you need to select the "specific sender" radio button and choose the sender from the options. If you want the sender to be dynamic, you will need a custom field to store the author of the email and update the workflow action to get it from the custom field.
In the context of a script, make sure that the author user id is of an existing user and is an integer. If you're not using N/email in your code, you need to look for a workflow that is trying to send an email using a non-employee associated email address.
Remember, the error relates to the author (sender) of the email, not the recipient.
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Disclaimer:
This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes.
******Celigo AI
10/31/2024, 3:59 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.861093044
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.848982334
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.837906241
Celigo AI
10/31/2024, 3:59 PM