SSL_connect SYSCALL returned=5 errno=0 state=SSLv3/TLS write client hello

AI generated answer (using internal Slack threads):

The error 'SSL_connect SYSCALL returned=5 errno=0 state=SSLv3/TLS write client hello' is typically associated with issues in the SSL handshake process. This can be due to a variety of reasons such as unsupported SSL/TLS versions or cipher suites, issues with the certificate trust path, or bugs in certain versions of Java. From the conversations, it seems that the issue might be related to the cipher suites supported by the server. One of the users mentioned that TSTDRV accounts now only support a subset of the ciphers available to production NetSuite accounts. This could potentially lead to handshake failures if the client is trying to use a cipher that the server no longer supports. Another user mentioned that upgrading to Java 8u141 or higher resolved the SSL exception for them. This is because certain versions of Java have known issues with SSL/TLS connections, as described in the linked OpenJDK bug reports. It was also mentioned that NetSuite is planning to end support for CBC ciphers that are not included in a specific SuiteAnswers Article. This could potentially affect services in production accounts, and a test window has been scheduled to help discover potential failures. In conclusion, to resolve this issue, you might want to check the following: 1. Ensure that your Java version is up-to-date, preferably 8u141 or higher. 2. Check the cipher suites that your client is using and ensure they are supported by the server. 3. Keep an eye on any changes in the supported cipher suites by NetSuite. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******