can i adjust the cost of items received from standalone return authorization?

AI generated answer (using internal Slack threads):

Based on the conversations, it appears that the cost of items received from a standalone Return Authorization is typically the average cost of the item. However, this can be overridden at the line level on the Item Receipt. As for adjusting the cost of items received from a standalone Return Authorization, there is no direct mention of this in the conversations. However, considering the flexibility NetSuite provides in handling item costs, it might be possible to adjust the cost manually during the Item Receipt process. For the return/refund process, the typical flow is: Return Authorization --> Credit Memo --> Customer Refund. If you need to add a shipping amount to be refunded in the Return Authorization, you can create a Shipping Cost item and add it to the Return Authorization. If you want to refund the customer without getting the inventory back (for example, in case of damaged goods), you can use the Return Merchandise Authorization (RMA) process. When you do the Item Receipt, just untick the 'Do Not Stock' option and the stock will be written off, allowing you to refund the RMA. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******