missing short cuts for usrs

AI generated answer (using internal Slack threads):

Based on the conversations, it seems that users are facing issues with managing and organizing shortcuts in the Shortcuts Portlet on the NetSuite dashboard. Here are some potential solutions: 1. Organizing Shortcuts: One user suggested creating a shortcut with asterisks around it, like a header, to help organize the shortcuts. However, this can still be messy. Another user suggested using the Shortcuts groups feature, but it only allows 5 shortcuts per group, which may not be sufficient for all users. 2. Building a Reports Library: A user shared a link to an article about building a reports library using Center Tabs. This could be a way to organize things, but it would have to be managed by an Admin. Here is the link: https://www.linkedin.com/pulse/netsuite-create-custom-corporate-library-shelly-gore/ 3. Missing Shortcuts: Some users reported that their shortcuts have disappeared. It was suggested to check if the user has changed roles, as this could potentially affect the shortcuts. However, the roles were the same in this case, and the cause of the missing shortcuts was not identified. 4. Limit on Shortcuts: A user reported that they could only add 3 shortcuts, and adding a 4th one would erase one of the existing ones. It was suggested to try removing the user's access and then granting it back, or booking from the shortcuts portlet instead of using the star on the top. Clearing the browser's cache was also suggested as a potential solution. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******