I’m trying to update a custom line-level field called Interface Status on invoice records in NetSuite via CSV import. The import process completes successfully, and I can see changes to other fields, such as Ship To information however these are not added during the field mapping step. However, the Interface Status field isn’t being updated on any of the line items. I’ve ensured that the field is correctly mapped in the import assistant and that I have permissions to edit the field. Here are the settings I used: • Data Handling: Update • Ignore Read-Only Fields: Checked • Validate Mandatory Custom Fields: Checked • Overwrite Missing Fields: Unchecked The Interface Status field is accessible and editable for my role, and it’s enabled on the custom form I’m using for invoices. Additionally, the System Notes show no changes for this field, but they do show updates for other fields like Ship To. Could you help me understand why the Interface Status field isn’t updating through CSV import, even though all other mapped fields are working as expected? I do not have a Line ID, and I want to update all lines on the invoice with the same interface status. I also do not have the order line and i do not know how many lines each invoice has.

AI generated answer (using internal Slack threads):

Based on the conversations, it seems like you're encountering a common issue with updating line-level fields via CSV import in NetSuite. The problem is likely due to the fact that NetSuite requires a unique identifier for each line item in order to update it. This is typically the "Line ID" or "Order Line" field. However, in your case, you mentioned that you do not have a Line ID or Order Line, and you want to update all lines on the invoice with the same interface status. Unfortunately, without a unique identifier for each line, NetSuite's CSV import tool may not be able to update the line-level fields correctly. One possible workaround could be to use a script to update the line-level fields after the CSV import. This script could loop through each line item on the invoice and update the "Interface Status" field accordingly. However, this would require some knowledge of SuiteScript, NetSuite's scripting language. Another option could be to use a third-party tool like Celigo, which offers more advanced data import and update capabilities. However, this would likely involve additional cost and complexity. Please note that these are just potential solutions and may not work in all situations. It's always a good idea to test any changes in a sandbox environment before applying them to your live system. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******