I'm getting error "The feature \'Multiple Currenci...
# ask-stanley-ai
l
I'm getting error "The feature \'Multiple Currencies\' required to access this page is not enabled in this account" when trying to save a sales order but it's not using multiple currencies, items are being modified in in a beforeSubmit, how can I debug this?
c
AI generated answer (using internal Slack threads):
Based on the conversations, it seems like you're encountering an issue with the 'Multiple Currencies' feature in NetSuite. This error typically occurs when the system detects a discrepancy between the currency of the account and the currency of the transaction. Here are a few steps you can take to debug this issue: 1. Check the Currency of the Account and the Transaction: Ensure that the currency of the account and the transaction match. If the account is set to USD and the transaction is in CAD, this could be causing the error. 2. Check the Currency Settings of the Items: If you're modifying items in a beforeSubmit, ensure that the currency settings of these items match the currency of the transaction. If an item is set to a different currency, this could be causing the error. 3. Use a Script to Set the Currency: If the currency of the transaction is being set dynamically, you could use a script to set the currency of the transaction to match the currency of the account. This could help avoid any discrepancies that might be causing the error. 4. Check the Currency Settings of the Customer: If the customer associated with the sales order is set to a different currency, this could be causing the error. Ensure that the currency of the customer matches the currency of the transaction. 5. Check the Multi-Currency Feature: Ensure that the 'Multiple Currencies' feature is enabled in your account. If it's not, you might need to enable it to avoid this error. Remember to test any changes in a sandbox environment before applying them to your live account. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.850076795
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.837172449
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.835564911
Please provide your feedback on this answer.