When we editing a sales order , such as add or del...
# ask-stanley-ai
s
When we editing a sales order , such as add or delete items, many times it will not save what you changed and the screen comes up that says "Go Back."
c
AI generated answer (using internal Slack threads):
Based on the conversations, it seems like the issue of not being able to save changes to a sales order in NetSuite can be due to a few reasons: 1. The items on the record you're trying to save have been deleted. This could happen if someone else deleted one of your items while you were inputting the Sales Order (SO). Make sure all the items on the record you're saving do truly still exist. 2. There might be a script running in the background with a redirect on it. It's trying to redirect you before save. Check your scripts and see if there's anything that could be causing this issue. As for showing the number of items on backorder in a saved search for sales orders, you can add this to your sales order search criteria:
{quantity}-({quantitycommitted}+{quantitypicked})
. However, this will only show backordered orders. If you want it to show for all orders, even those without a backorder, you might need to adjust your search criteria or use a different method. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.828068078
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.824700177
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.818938673
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