Sales order shows pending fulfil, But fulfilment b...
# ask-stanley-ai
r
Sales order shows pending fulfil, But fulfilment button is not there.
c
AI generated answer (using internal Slack threads):
The Fulfill button on a Sales Order (SO) in NetSuite will only appear when there are items that can be fulfilled. This means that the items on the SO must be Inventory Items and the lines must show a Quantity Committed. If the items are all committed and the Fulfill button is still not showing up, you may want to check the type of items on the SO. If you have created an Item Fulfillment (IF) for a SO, the Fulfill button will disappear, but the status of the SO will remain as "Pending Fulfillment" until the IF is marked as shipped. The status of the SO will then change to "Partially Fulfilled" if there are remaining line items that have not been fulfilled/shipped, or to "Pending Billing" if all items have been fulfilled/shipped. If you have a custom field that sources all SOs in a certain status and you want to include SOs in "Pending Fulfillment" status, you need to adjust the sourcing settings of that field. If the SOs in "Pending Fulfillment" status are still not selectable in the field after changing the sourcing settings, you may need to check the configuration of your custom field. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.838803649
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.832168162
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.830882311
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