YASSER
10/23/2024, 7:26 PMCeligo AI
10/23/2024, 7:27 PMAI generated answer (using internal Slack threads):To change the status of a payment from "Deposited" to "Undeposited", you need to edit the bank account in the payment or perform a Deposit transaction by selecting the payment. This action records the deposit of the undeposited fund. Here are the steps to follow: 1. Navigate to the payment record that you want to change. 2. Edit the bank account associated with the payment. Change it to the "Undeposited Funds" GL account. 3. Save the changes. Alternatively, you can perform a Deposit transaction: 1. Navigate to the "Make Deposits" page. 2. Select the payment that you want to change to "Undeposited". 3. Record the deposit. Please note that the account is tied to the payment method. So, if you're experiencing issues with the account reverting back to "Undeposited Funds" after saving a customer refund for an overpayment, you may need to set the payment method first and then manually overwrite the account. Also, if you're trying to 'force' a cash sale to Undeposited funds and setting undepfunds to true doesn't seem to work, it might be because the Payment Methods are tied to the account. You may need to adjust the settings in the Payment Methods. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
10/23/2024, 7:27 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.820475519
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.815525889
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.814313412
Celigo AI
10/23/2024, 7:27 PM