So, has anyone written a SuiteCommerce customisation that uses our generative AI API yet? https://docs.oracle.com/en/cloud/saas/netsuite/ns-online-help/article_9123730083.html#subsect_1014032311

Does this use info from the account's specific product data? I.e. "What are the dimensions of product abc123?"

If you're imagining a scenario where you supply it with the prompt, "What's the order total of SO123456?" and it returning an answer to that, then I don't think we're quite there yet

I had a chatbot wrapper in my head.

yeah confirmed 🤣

{"response":"I'm sorry, I don't have real-time access to specific company databases or order management systems. To provide you with accurate and up-to-date information about the status of a particular sales order, I recommend contacting the relevant department or customer service team within the company. \n\nHowever, I can offer you a general understanding of what a sales order status might entail. The status of a sales order could include various stages, and the specific labels and steps might vary from company to company. Here's a general overview:\n\n1. Pending: The order has been received and is awaiting processing.\n\n2. Processing: The order is being picked, packed, and prepared for shipment.\n\n3. Shipped: The order has been dispatched and is on its way to the delivery address.\n\n4. Delivered: The order has been successfully delivered to the customer.\n\n5. Cancelled: The order has been cancelled, either by the customer or the seller, and will not be fulfilled.\n\n6. On Hold: The order is temporarily paused due to various reasons, such as payment issues, out-of-stock items, or additional verification required.\n\n7. Returned: The customer has returned the order, and it's being processed for a refund or exchange.\n\n8. Partially Shipped: Only some items of the order have been dispatched, often due to items being out of stock or other reasons.\n\nPlease note that these are general categories, and the specific details and terminology used might differ based on the company's policies and procedures. \n\nIf you'd like more information on the status of sales order SO111348, I suggest contacting the relevant company or using their official tracking or customer support systems. They can provide you with the most accurate and current details regarding your inquiry."}
COMPLETED SCRIPT EXECUTION
metrics		usage 101, time 10551ms		10/22/2024 09:36:44.92

Won't be long, though.

I tried but it says MODULE DOES NOT EXIST, Any specific reason ?

Account setting?

It's in closed beta, you need to request access via the Oracle NetSuite AI Umbrella Beta Program