matty
10/21/2024, 3:08 PMCeligo AI
10/21/2024, 3:09 PMAI generated answer (using internal Slack threads):It seems like you're experiencing an issue with roles not being clickable in NetSuite. This could be due to a few reasons: 1. Role Access: Ensure that the roles you're assigned to are active and have the necessary permissions. You can check this by going to Setup > Users/Roles > Manage Roles. If you don't have access to this, you may need to ask your NetSuite Administrator. 2. Default Role: Try setting a default role for your account. This can be done by going to Home > Set Preferences > Analytics > Set Default Role. 3. Browser Cache: Sometimes, browser cache can cause issues with NetSuite. Try clearing your browser cache or using a different browser to see if the issue persists. 4. Single Sign-On (SSO): If your company uses SSO, it might be causing the issue. If a role has the SAML Single Sign-on permission, it might not be accessible without SSO. You can check this by going to Setup > Users/Roles > Manage Roles > [Role Name] > Permissions > Setup. If the SAML Single Sign-on permission is there, you might need to remove it to access the role without SSO. However, be cautious with this step as it might affect other users who are using this role with SSO. Remember to always consult with your NetSuite Administrator or the person responsible for user management in your organization before making any changes to roles or permissions. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
10/21/2024, 3:10 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.840670824
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.839059055
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.837769926
Celigo AI
10/21/2024, 3:10 PM