During a customer merge, do the terms and credit l...
# ask-stanley-ai
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During a customer merge, do the terms and credit limit get set based on the master or the duplicate?
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AI generated answer (using internal Slack threads):
During a customer merge in NetSuite, the terms and credit limit are set based on the master record. The master record is the one that you choose to keep during the merge process, and it should be the one with the accurate information in the first few sections. The primary function of the merge is to bring transactions to the right parent record. When merging, all related records/transactions of the "duplicates" that join the master also come over. No data should ever be deleted during this process. However, it's recommended to export a list before merging if there is a large number of transactions, to ensure all data was merged correctly. Please note that the term (or its absence) on the customer record is just a default since you can still override this on the transaction itself. Therefore, the credit limit may still matter even if the term on the customer record is blank. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.832110584
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.827154636
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.813545644
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