Sitaram upadhya
10/17/2024, 12:48 PM{
"type": "error.SuiteScriptError",
"name": "USER_ERROR",
"message": "Please select an A/R account for this invoice.",
"id": "",
"stack": [
"anonymous(N/serverRecordService)",
"createOrders(/SuiteScripts/MapReduceScripts/CreateInvoice.js:419)",
"reduce(/SuiteScripts/MapReduceScripts/CreateInvoice.js:212)"
],
"cause": {
"type": "internal error",
"code": "USER_ERROR",
"details": "Please select an A/R account for this invoice.",
"userEvent": null,
"stackTrace": [
"anonymous(N/serverRecordService)",
"createOrders(/SuiteScripts/MapReduceScripts/CreateInvoice.js:419)",
"reduce(/SuiteScripts/MapReduceScripts/CreateInvoice.js:212)"
],
"notifyOff": false
},
"notifyOff": false,
"userFacing": false
}
Celigo AI
10/17/2024, 12:48 PMAI generated answer (using internal Slack threads):The error message you're seeing, "Please select an A/R account for this invoice," is typically thrown when creating an invoice record in NetSuite and the Accounts Receivable (A/R) account is not specified. This account is required for the invoice to be created successfully. In NetSuite, the A/R account is usually determined based on the customer's subsidiary. If the subsidiary is not set or is set incorrectly, the A/R account may not be determined correctly, leading to this error. From the conversations, it seems that there are a few potential solutions to this issue: 1. Ensure that the customer and subsidiary are set correctly before trying to save the invoice. The A/R account is usually determined based on these fields. 2. Check the finance tab on the Item. The A/R account might be set there. 3. If you're creating the invoice through SuiteScript, make sure you're setting the 'account' field correctly. You might be trying to set it with an internal ID that doesn't correspond to a valid A/R account. 4. There could be a permissions issue. Make sure the role used has the necessary permissions to set the A/R account. Remember to always set the subsidiary before setting the A/R account, as the available A/R accounts depend on the subsidiary. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
10/17/2024, 12:48 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.864679
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.859821379
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.858373821
Celigo AI
10/17/2024, 12:48 PM