I am receiving "The selected item is not defined a...
# ask-stanley-ai
s
I am receiving "The selected item is not defined as a repaired item"
c
AI generated answer (using internal Slack threads):
The error message "The selected item is not defined as a repaired item" typically occurs when you are trying to process a repair for an item in NetSuite, but the item has not been set up as a repairable item. To resolve this issue, you need to ensure that the item is set up correctly in NetSuite to be repairable. This usually involves setting the correct item type and enabling the appropriate settings in the item record. In the third thread, a user suggests handling repairs by creating returns to the vendor and a new Purchase Order (PO) to receive the repaired goods. This method allows you to track the shipping and payment for the service. However, this might not be the most efficient way to handle repairs, and it might not be suitable for all businesses. Remember, the way you handle repairs in NetSuite can vary depending on your specific business processes and requirements. It's important to thoroughly understand your business needs and configure NetSuite accordingly. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.819597721
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.814416885
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.809985459
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