how does netsuite send an order confirmation email and where can I view the email that was sent

AI generated answer (using internal Slack threads):

In NetSuite, order confirmation emails are typically sent automatically when an order is fulfilled. The setting to enable or disable this feature can be found under

Setup > Accounting > Accounting Preferences > Order Management

. Here, you need to check the box for 'Send Order Fulfilled Confirmation Emails'. To customize the content of these emails, you can use system email templates. These templates can be found under

Documents > Templates > Email Templates

or

Setup > Company > System Email Templates

. If you can't find the specific template you're looking for, it's possible that a custom workflow or script is being used to send the emails. You can check this by going to

Customization > Scripting > Scripted Records > Item Fulfillments

. As for viewing the email that was sent, NetSuite does not provide a built-in feature to view sent emails. However, you can set up a custom process or use a third-party integration to log sent emails for future reference. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******