is it possible send email on creating a gift certificate?

AI generated answer (using internal Slack threads):

Based on the conversations, it appears that it is possible to send an email when creating a gift certificate in NetSuite, but there are some limitations and challenges. One of the users mentioned that they had an issue with the gift certificate "auto fulfillment" not using the web template they created. They were told by NetSuite that updating the email template used to send emails for gift certificate orders was an enhancement. As a workaround, they wrote a script in NetSuite to uncheck the "send email" for orders having gift certificate items. This was to ensure that customers received the email in a format that could be controlled by them and only once. However, this approach won't work if you enter orders directly in NetSuite or if you cannot edit the email template even in your web store. In both cases, you will have to live with what NetSuite is sending as an email. Another user mentioned that they struggled with getting their gift certificate system working in a way they liked because they couldn't customize the emails sent via online purchases. They had to edit/customize the form (and any other sales order/cash sale based form) to display the "Gift Certificate" field in the item column listing. The field they were looking for was located under "Sublist Fields" for the transaction form. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******