for a cash refund record, why is the account automatically being set to undeposited funds and how to I override it?

AI generated answer (using internal Slack threads):

The account being automatically set to "Undeposited Funds" for a cash refund record is due to the payment method associated with the refund. In NetSuite, the account is tied to the payment method. If the payment method is set to "Group with Undeposited Funds", then the account will default to "Undeposited Funds" when a refund is processed. To override this, you need to manually change the account after setting the payment method. However, please note that this might not be possible if the payment has already been deposited. If you want to 'force' a cash sale to Undeposited funds, you need to ensure that the Payment Method associated with the cash sale is set to "Group with Undeposited Funds". ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******