we have a sales rep filter in a saved search. some...
# ask-stanley-ai
m
we have a sales rep filter in a saved search. some users can not select "all" in that filter. why?
c
AI generated answer (using internal Slack threads):
The issue you're experiencing with the sales rep filter in a saved search where some users cannot select "all" is likely due to a limitation in NetSuite. Once you have more than 1000 active employees in your account, NetSuite stops displaying other users in the Assigned to filter dropdown options. This is a known limitation in NetSuite and it applies to any custom field having an employee list as well. This limitation is designed to prevent performance issues that could arise from loading a large number of options in the dropdown. It's worth noting that this limitation applies regardless of the role of the user, so even an Administrator would encounter this issue. If you have less than 1000 active employees and are still facing this issue, it could be a defect in NetSuite. In such a case, it's recommended to report the issue to NetSuite for further investigation. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.842309237
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.838660717
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.83124274
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