why would you be unable to select a specific bank ...
# ask-stanley-ai
p
why would you be unable to select a specific bank account on a customer payment
c
AI generated answer (using internal Slack threads):
Based on the conversations, you may be unable to select a specific bank account on a customer payment due to the following reasons: 1. Account Type: The account type must be set to "Bank" to be selectable in a customer payment. If the account type is set to something else, such as "Other Current Asset", it may not be selectable. 2. Accounting Preferences: There is an option in the accounting preferences (Setup > Accounting > Accounting Preferences > General > Expand Account Lists) that allows you to expand the list of accounts to include non-bank types. However, even with this option enabled, it seems that only accounts with a type of "Bank" or "Credit Card" can be selected in a customer payment. 3. Subsidiary and Role Permissions: The account must be open to the subsidiary and not limited by any classification or role permission. If the account is not open to the subsidiary or is limited by some classification or role permission, it may not be selectable. 4. Default Payment Account: The default payment account can be set up in the accounting preferences (Setup > Accounting > Accounting Preferences on Items/Transactions tab), but this will apply to all payments, not just certain ones. Please note that these are general reasons and the exact reason may vary depending on the specific setup and configuration of your NetSuite account. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.825461
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.824314356
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.823081851
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