I’m trying to reestablish a connection between Cel...
# integrations
j
I’m trying to reestablish a connection between Celigo and NetSuite. It was already configured, and thus the steps I’m following are just going to the connection and hitting Save & authorize. It is failing, getting the following message:
Copy code
Sorry, but we were not able to successfully authenticate your connection.
{"code":"oauth_statuscode_mismatch","message":"NetSuite returned statusCode 400, while expected status code is 200. Please view Login Audit Trail in NetSuite for more details. Response body = {\"error\" : {\"code\" : \"USER_ERROR\", \"message\" : \"Invalid login attempt.\"}}\n.","source":"connector","resolved":false,"occurredAt":1727910980815}
I’m using the standard Admin role. Any ideas as to what might be happening? Login Trail shows the failed attempts
r
Was the Admin role what had been used previously? Try a non-Admin role with the proper permissions. I know some connections won't let you connect with the Admin role.
j
I tried a couple of roles to no success
a
Celigo uses their own integrator.io role, if you do not have that role make sure your bundle is up to date
j
I was using the Celigo Salesforce Connector role, as it is my understanding that is the one the previous consultant used for Prod. I tried the Celigo integrator.io role and got the same error
a
What's the details say in the audit trail?
j
“*IntegrationBlocked”*
The integration was blocked in Sandbox, didn’t think of looking at the details, thanks!
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