Why would my Item Receipt of an RMA have no cost o...
# ask-stanley-ai
m
Why would my Item Receipt of an RMA have no cost on the items?
c
AI generated answer (using internal Slack threads):
The cost on the items in your Item Receipt of an RMA could be missing due to a few reasons: 1. No Restocking Price Defined: The RMA record needs to have a defined restocking price. If this is not set, it could result in no cost being associated with the items on the Item Receipt. 2. No Location Average Cost: If there is no location average cost, the cost of the returned items is considered as 0. This is especially true if you're creating a standalone Credit Memo that is not linked to an Invoice or RMA. 3. Do Not Stock Option: If you're trying to get money back without also getting inventory back, you can do an RMA and when you do item receipt, just untick the 'Do Not Stock' option. This will write off the stock and you'll be able to refund the RMA. Remember to always double-check these settings when creating your RMA and Item Receipt to ensure the costs are correctly reflected. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.839190841
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.828655541
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.827303469
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