can i add the customer returns quantity to my stock ledger

AI generated answer (using internal Slack threads):

Based on the conversations, it appears that you can add the customer returns quantity to your stock ledger in NetSuite. Here's how you can do it: 1. You can create a Return Authorization at zero dollars. This will link the returned inventory to the customer and the original transaction without requiring a refund. 2. If you don't have all the original transactions, you can still apply it against the customer directly. You would need a Return Merchandise Authorization (RMA) and an item receipt to add the item back to inventory. 3. If the product is damaged and you want to refund the customer without getting the inventory back, you can do an RMA and when you do item receipt, just untick 'do not stock'. The stock will be written off and you'll be able to refund the RMA. 4. To create a report or saved search that shows quantity shipped - returned units, you can try using the inventory detail and stock ledger standard reports. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******