how to cancel credit memo issued and reported to z...
# ask-stanley-ai
y
how to cancel credit memo issued and reported to zatca in netsuite
c
AI generated answer (using internal Slack threads):
In NetSuite, to cancel a credit memo that has been issued and reported to ZATCA, you would need to follow these steps: 1. Navigate to the specific credit memo record that you want to cancel. 2. Click on the 'Edit' button to open the credit memo in edit mode. 3. Change the status of the credit memo to 'Cancelled'. 4. Save the changes. However, please note that once a credit memo has been reported to ZATCA, it cannot be deleted or voided in NetSuite. The only option is to issue a new credit memo to reverse the original one. To avoid such issues in the future, it's recommended to always void transactions instead of deleting them. This will keep the record in the system and allow for proper tracking and reporting. Also, it's important to note that if a credit memo is associated with a return authorization, you should follow the return authorization process which includes creating a new return authorization form, approving the return, shipping the return to your vendor, and entering the corresponding credit or refund for the return from your vendor. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Slack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.800131202
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.799000204
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.794639111
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