Ron
09/26/2024, 3:24 PMCeligo AI
09/26/2024, 3:24 PMAI generated answer (using internal Slack threads):In NetSuite, the ability to release work orders is typically controlled by the permissions assigned to a user's role. If two people have the same role but one can release work orders and the other cannot, there could be several reasons for this discrepancy. 1. Subsidiary Restrictions: If the users are associated with different subsidiaries, the subsidiary restriction could be causing this issue. The project, employee, and items have to be exposed to the subsidiary in question. If they are not, the user may not be able to release work orders. 2. Record-Level Restrictions: NetSuite allows for record-level restrictions based on Class, Department, or Location. If the two users are in different classes, departments, or locations, this could be causing the discrepancy. For example, a user might be restricted from releasing work orders for a certain department. 3. Workflow Limitations: If the work order release is being controlled by a workflow, there could be limitations in the workflow that are preventing the user from releasing the work order. For instance, a workflow might not allow a work order to be created from a sales order without additional scripting. To resolve this issue, you would need to review the role permissions, subsidiary associations, record-level restrictions, and any workflows that might be involved in the work order release process. ****** Disclaimer: This response was generated by an artificial intelligence assistant based on previous conversations from multiple Slack channels, and may contain inaccuracies or mistakes. ******
Celigo AI
09/26/2024, 3:25 PMSlack thread 1: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.809880495
Slack thread 2: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.809246123
Slack thread 3: here (available only if the original thread was posted in the last 90 days)
Similarity score: 0.807886958
Celigo AI
09/26/2024, 3:25 PM